LuckyLuke Casino started operations in April 2019. As a new site, there's not been a lot of talk around the watercooler yet, so it's hard to say how popular it is among players from Canada. Here's what we can say: they do accept Canadian players and CND. Also, one Canadian player reported winning more than $600 on their bonus in the first three hours on the site! That said, LuckyLuke seems to be one of the Canadian online casinos that are promising growth, sustainability and increased odds of winning. Let's see what else we have discovered for this online casino.
The first thing you'll do when signing up here is to choose a character - Luke, Lucy, or the villainous Twins, Jack and Joe. Selecting Luke will give you a 150% match deposit up to $300. If you opt for Lucy, you will receive 200% up to $200. With the Twins, you will get a 100% match on a maximum deposit of $150. Unless otherwise stated, the minimum deposit at LuckyLuke is $10. As with most promos on the site, the wagering requirements are only on the bonus amount. For the welcome promos there is 30x wagering for Luke, 45x for Lucy, and 20x for the Twins. If you are hunting for a no deposit bonus, have a look here.
In addition to the welcome promo (that depends on which character you choose to start), every player is eligible for a bonus on their second and third deposits as well - 50% up to $150 and 150% with a max of $450, respectively. On Wednesdays, you will be able to select one of three deals. Option A is a match deposit of 30% up to $60, option B is 50% up to $100, and option C is 75% up to $150. Now, wagering requirements will vary by promo and are only on the bonus amount, not your deposit. Option A = 26x, option B = 30x, and option C = 35x. The maximum bet allowed on any promo is $5. Nitro Weekends means that any deposit made on the weekend will result in a 30% match up to $90. If you prefer to make monthly deposits, you might like to take advantage of the Tar and Feather promo that awards you with a 100% match deposit up to $300.
Casino LuckyLuke also offers a VIP program. This is up to the discretion of the site and is updated manually based on things like player deposits, withdrawals, and betting patterns. Essentially, the VIP program is a cashback promo that is updated each Monday, and as you "level up" (again, up to the site), you will get a higher percentage with lower wagering until you reach the "Lonesome Cowboy" designation.
In addition to VIP levels, each player will progress through the levels of the site as each bet counts towards travel through the "town." Every stop on this site tour will include extra weekly promotions, so you'll have to wait and see what those might be. There are five levels to progress through. Also, along the way, you will earn credit the more you play. This credit can be redeemed for either free spins or bonus money. Free spins are eligible for cashouts of up to 15x the initial winnings from the spins and are not subject to wagering. The bonus money is subject to 30x wagering and a cashout restriction of 15x the promo amount.
NetEnt is the dominant software supplier on the site, but by no means is it the only one. With 49 different developers on-site, it would take a month to review all the games! You will find popular NetEnt slots like Gonzo's Quest, Golden Grimoire, Steam Tower, and Blood Suckers. You can play table games like Red Dog, five versions of Blackjack, thirteen kinds of poker, and four types of Baccarat in addition to live Hold'em poker by NetEnt. Other live dealer offerings include Baccarat, Roulette, Blackjack, Dragon Tiger, and Money Wheel by suppliers Evolution Gaming, Asia Gaming, and Vivo Gaming.
And that's just a taste of the games available on LuckyLukeCasino. Other notable software providers include Microgaming, iSoftBet, Yggdrasil, Wazdan, BigTime Gaming, Fugaso, and Pragmatic Play. You can play traditional slots, video slots, video poker, and Roulette in addition to the previously mentioned offerings.
At this date, there is no mobile app. While you can use the browser on your mobile device, the site wasn't made for your iPhone or Android smartphone, and it certainly feels like it. We do have a list of mobile casinos for Canadians who love playing on the go.
LuckyLuke opened for business in 2019 and operates under an up-to-date Master License authorized by Curacao eGaming. Their parent company, Mountberg Limited, was in the news at the beginning of 2019 for leaving unprotected their user data, including partial financial information, names, and addresses of players. It might be wise to keep an eye on this company and the casinos they own before deciding to play at their sites.
Banking options include Skrill, Mastercard, Neteller, Visa, Interac e-Transfers, and online banking, to name the most relevant for Canadian players. Currently, the currencies that are accepted are USD, EUR, AUD, CAD, CHF, INR. The minimum deposit is $10, and the maximum weekly withdrawal is $5,000, capped at $15,000 per month.
The website support team is available 24/7 via chat or email. They offer support in English and French as well as other languages depending on which agents they have available on any given day. At the time of this review, the live chat was not responding, so it's hard to say how responsive they truly are.
Let's start with the good. There are a lot of options when it comes to software, games, and banking, although, to be honest, that's the easy part. That being said, we can only give them a low to middling rating. First of all, the recent data breaches call into question the professionalism and competency of the parent company. Secondly, sites with sub-licenses are notoriously not monitored very well and may lapse without notice. And, finally, the devil is in the details. There are numerous grammatical errors, spelling inconsistencies, and formatting issues (like random spaces in the terms and conditions and missing or poorly cropped images). Also, the cowboy theme is over the top overdone to the point that some of the words and phrases they use are ridiculous and nonsensical. But, hey, if that's your thing, then have at 'er, partner.
